Faqs about


How can I contact

There are many ways to contact NiwTech so there will definitely be an option to suit you and your preferred communication method.

The easiest option is to visit our Contact Us page and fill in your details. From there we can determine what’s the best method of communication for you. Working remotely is not an issue for NiwTech, therefore coming to our office isn’t necessary. We can discuss your website design via Skype, Telephone, Email or via a web browser chat.

Contact Us today to be overwhelmed with our exceptional quality service and website design and development. Start your website design journey today.

Who is

NiwTech is a close-knit team of highly skilled web designers and developers. We have finely honed our skills and have come together to ensure we have a workforce with a great mix of strengths and skills that ensure each website design that we create is fresh and on trend. We are a passionate team that are constantly revising and updating our knowledge to ensure that we are giving you world class service and the most attractive, current website designs.

What is NiwTech’s

Like all of the best businesses in the world, NiwTech started small and grew from the ground up. We started with one iMac in a home office and have grown target a global market through sheer quality and excellent customer satisfaction. NiwTech was started by down-to-earth web designers and developers and we have evolved and adapted with this as our core value. Our service is not automated and your website does not come off of a virtual conveyor belt, it’s a personalised service from real, highly-skilled web designers and developers.

When was NiwTech

NiwTech is the culmination of over 15 year’s experience and time spent gathering knowledge and expertise of website design and development. We have spent a long time getting the quality of our websites to the standard that has allowed us to become a global website design and development provider.

Who started

NiwTech started as a two-person team, with one iMac in a home office and today we have grown to target a global market through sheer quality and excellent customer satisfaction. NiwTech was started by down to earth web designers and developers and we had evolved and adapted with this as our core value.

Where did NiwTech

NiwTech is based in Cardiff, but you could say that it was started in a number of countries. Our team has lived in many countries and over the years a lot of knowledge of website development and concepts for website design were gathered. 

Where is NiwTech’s
head office?

NiwTech is a Cardiff, UK, based website design company but you don’t have to be in Cardiff or even in the UK to use our services. We are a global company and we have a huge range of ways we can communicate with you to create your unique, high-quality website.

Why should I start a business website with

At NiwTech we treat every business website with the same dedication and respect no matter how big or small. Our expert web designers and developers always look at the bigger picture with the end goal for your business in mind throughout the whole process. When we start a website design project, we start from the ground up and that’s why you will never receive a mass produced, replicate website from us. Once your website is out there in the digital world our service doesn’t stop there, we will provide you with vital ongoing maintenance that ensures your website continually reaches your target audience and doesn’t become dated and susceptible to online attack.

What are NiwTech’s

Our first and foremost priority is you and your goal. We wouldn’t have a vision for any website design without our clients at the centre of every project. We value your satisfaction and we aren’t happy with any website design unless you are. We always strive for excellence and we wouldn’t be able to achieve this without our clients. We have the best team with the most diverse skills to ensure that all aspects of our service are aimed at your satisfaction. At NiwTech we create websites that ensure the best user experience so that you can not only target your audience but our optimisation ensures that you are actually reaching them. NiwTech websites are timeless because we never stop working on them, we revise them annually to ensure that your website is performing securely, achieving your goal and is up to date with the latest digital trends.

What is NiwTech
specialised in?

NiwTech uses WordPress as our CMS (Content Management System) platform. We have had a lot of experience with many platforms over the years and feel that WordPress truly gives the best functionality regardless of the type of website required. In addition to that, WordPress allows us to make sure that your website is secure from any potential digital threats. We have a huge range of styles and lots of original ideas so Contact Us today to start your new website design journey.

What skills does
NiwTech have?

At NiwTech we only work with the most creative and versatile web designers and developers to ensure that our websites look the best, are of the highest quality and reach your target audience. We are always striving to maintain and gain knowledge and style so that our final product will be better than you expected. We always seek to make improvements with what we know and we do this every day by ensuring our learning is frequent and consistent.

What languages does
NiwTech speak?

NiwTech mainly operates in English as we are a UK based company. However, our talented team can also communicate in Arabic and Italian. As we are a global company, we hope to expand these languages in the near future, so that if you’re more comfortable communicating in another language we can facilitate this. Watch this space.

Where does NiwTech
offer website services?

NiwTech is a UK based company however we operate internationally offering services in Europe, Africa, Asia and America. The future is digital and we can easily design you a focussed, bespoke website without ever having to meet in person. There are many ways that we can communicate without having to ever meet face to face.

Is NiwTech

NiwTech is growing daily. Whether that be via expanding and absorbing more website design and development knowledge or by working with clients from different areas of the world. Our growth is your success, as we better ourselves and work harder this shines through in every new website we create.

Where does NiwTech
target businesses?

NiwTech is a UK based company however we operate internationally offering services in Europe, Africa, Asia and America. The future is digital and we can easily design you a focussed, bespoke website without ever having to meet in person.

Can I have a face-to-face
meeting in a NiwTech office?

NiwTech is a UK based website design company and therefore if your business is based in the UK you are more than welcome to visit any of our office. If your business is further afield then we have many ways of communicating that don’t involve a physical meeting. Check out our Contact Us page to find a communication method that best suits you.

Who are NiwTech’s

NiwTech has many competitors. A lot of businesses offer website design however the quality does not compare with NiwTech. We never give you a pre-built, production line website. Dedicated, personal expertise go in to every one of the websites we create, which you won’t be able to match from any other company. So when you ask us if we have competitors, technically we have to say yes, but actually they can’t really compete with us.

Are there any risks
with choosing NiwTech?

If you’ve worked with us before then you would know that the answer to this question is no. Our personal touch and extensive knowledge and expertise means that we refuse to let you walk away unhappy. Our goal is your goal and we will produce a website that goes above and beyond. Your website will not only be striking, but it will have maximised functionality, meaning that we will put every effort in to ensuring that your website is hitting all the areas that your target audience is looking. Additionally, we ensure that this never ends as we include yearly maintenance to guarantee the best optimisation and web security for your website.

Is NiwTech a start-up

Yes, NiwTech started in a home office in Cardiff, UK. At that time we knew that personal touches are important and we have never forgotten this core value. You will not receive a mass-produced website design from us. Every business is different and all of our clients have different visions. We believe curating this individuality is essential to ensuring all of our websites are the absolute best they can be. By starting small we know what it means to work directly with every single client individually to pull together one shared goal.

Are NiwTech’s
services documented?

At Niw Teck we keep extensive documentation and records to ensure that we don’t miss any tiny details. Documentation is important when working towards deadlines and finalising small details. At NiwTech we document everything so that your website is the best it can be.

Who is NiwTech
affiliated with?

NiwTech is affiliated with SiteGround. Like NiwTech, SiteGround works to an extremely high standard to ensure the best usability for your website. Both NiwTech and SiteGround only use the hardest working and knowledgeable web designers and developers that can be seen in the quality of the end product; your website. NiwTech wouldn’t trust any other affiliation, as quality recognises quality.

Why is NiwTech

NiwTech started from the ground up and we carry this mantra in to every project we complete. NiwTech started small and we know that the smallest details are imperative in growing the bigger picture and achieving your goal. We are a personalised service and you will never receive a mass-produced website from us. We use the hardest-working web designers and developers because for us learning and gaining knowledge never ends. These core pillars of NiwTech ensure that we use the best to create the best. NiwTech’s service cannot be compared to anything else on the market, simply because nobody else works like us and our finished websites are a testament to this. NiwTech can make websites for any sized business and we handle every website with the same dedication and ensure that all of our websites achieve our exceptionally high standards.

How can I work
for NiwTech?

NiwTech is always looking for the best team to achieve the best results. Working at NiwTech could be a lifelong career. At NiwTech we believe that everyone’s ideas are valid and their creativity should be nurtured. Visit our Contact Us page to get in touch, tell us what you can do and what experience you have and we can get the ball rolling. We need everyone from web designers and developers to content writers and people with great organisational skills. If you’re not sure whether you would be a good fit then there is no harm in asking! We at NiwTech believes that everyone has different skills that can be used to do so many different things.

How can I work
with NiwTech?

Visit our Contact Us page today to be overwhelmed with our exceptional quality service and website design and development. Start your website design journey today. We know you won’t be disappointed and you won’t regret it. We have a huge range of communication methods and it doesn’t have to be a face-to-face meeting. We are a global company so we use a variety of digital communication methods and we are on all social media platforms.

What qualifications
does NiwTech have?

Our team at NiwTech has a huge range of qualifications which is what makes us the best. If we all did the same thing then our websites would be 2-dimensional and dull. We know that an extensive range of skills and experience is required to create exceptional service and the best eye-catching, functional websites. Every individual we work with has a completely different skill set that can be used in so many ways. YouSito has over 15 year’s experience in design and development of a wide range of digital media and every time we work with somebody new our horizons are broadened and we add new and interesting assets to our knowledge base.

Is my website secure with

When we build and develop your website at NiwTech we integrate website security from the foundations. In today’s digital landscape we know that website security is paramount and we wouldn’t want to create a magnificent website to then leave it open for attack. That is why at NiwTech we ensure we embed the best security and reinforce this with yearly maintenance. At NiwTech we like to say that you can’t build a beautiful garden and not go back to it every year to plant new flowers and pull out the weeds.

What are NiwTech’s
responsibilities for my website?

If we imagine your website as a garden, you come to us with the land and a plan for how you want the land to look. We at NiwTech take your ideas and end-goal and add our creativity, hard-work and expertise to this and begin planting. Our goal is your goal and your end-vision for what you want your website to achieve is our mission. Once we have designed, developed, secured and optimised your new website we can let it shine in the digital sun of Google and Bing search engine platforms. It’s extremely important that every year we maintain your website to ensure that it remains secure and looks fresh and in-keeping with the newest website trends. We do all this to ensure that we are reaching your target audience, because who would want a beautiful garden if nobody is going to spend any time in it?

What telecommunications
does NiwTech use?

NiwTech is a global company and we know the importance of keeping in touch with our varied client base. One method of communication does not suit everybody, as everybody is different, just like one style of website design suits one business and not another. We are available via all social media platforms and we have a huge range of communication methods. Simply find the one that suits your needs best by visiting our Contact Us page.

Will NiwTech
support me after sale?

At NiwTech we work very hard to ensure your website looks great and functions to the highest standard as one without the other doesn’t work. Our web designers and developers work hard to ensure that your website is working before we roll it out in to the digital world, therefore if something isn’t quite right then we at NiwTech will absolutely be there for support after sale. Your satisfaction is extremely important to us and we want to ensure that the website we created together is working optimally so that all of our hard work isn’t going to waste. In addition to this, we carry out yearly maintenance on your website to ensure that it functions as well as the day it was made. Your website will need to move with the times and therefore the look and feel will constantly need tweaking on the front end to ensure the best user experience and at the back end we need to ensure that everything is secure and working to the best of the website’s ability.